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Pioneer Europe NV (UK Branch)
Wellington Street
Registered in the UK under Branch Registration Number BR004166. Registered Office as above.

Office Hours:

Monday – Thursday: 9.00 am – 5.00 pm
Friday: 8.30 am – 4.00 pm

Contact telephone numbers:

Customer Relations only – (Customers who have Pioneer product queries)
Please take a look at our frequently asked questions sections to find solutions to many common problems
Mobile Electronics: 0208 836 3501
Home Electronics: 0203 936 8086
Pro DJ (Hardware Support only): 0208 836 3523

For support with Rekordbox please visit:

Additional DJ support can also be found at


Main switchboard – (For all non-Customer Relations queries)
0208 836 3500
Option 1 – Finance
Option 2 – Sales Order Desk (Account holders only)
Option 3 – Service Administration & Spares (Account holders only)
Option 4 – Marketing

Fax: 0208 836 3505